Terms of Service

The GEXNA service provider and operator is Kacper Zaremba, ul. Łowicka 52 m. 1, 02-531 Warszawa, Poland; email: contact@gexna.com. GEXNA is the service name, not a separate incorporated company. The trading model is unregistered activity in Poland, only while the applicable legal and tax conditions are met. This model does not remove consumer, tax or data-protection obligations. No nonexistent business registration or VAT exemption is claimed.

Website: gexna.com; app: app.gexna.com. Creator, PRO and nine credit packages are offered only for admitted orders and markets. How to X — Coming soon; the ebook is not available for purchase. The Privacy Policy is information about processing, not marketing consent.

The service is intended for users aged 18 or over. If you use it for an organisation, you must have authority to act for it. Provide an accurate email address, protect your login details and keep access to your connected accounts secure. Do not share credentials or allow another person to impersonate you. Tell us promptly if you suspect unauthorised access.

An internet connection, an up-to-date browser with JavaScript and essential browser storage are required. Features involving X require an eligible X account and authorisation. Separate third-party requirements may apply.

Creating a Free account does not authorise charges. The account agreement is concluded when registration is completed and the Terms are accepted.

GEXNA provides tools for discovering news, reviewing editorial signals, analysing selected material, preparing AI-assisted drafts and sending user-approved posts to connected X accounts. Features and usage allowances depend on the plan and the offer shown before purchase. Unless separately agreed, the service does not include human fact-checking, legal review, managed marketing or an editorial agency service.

Free n8n resources are independent third-party templates linked for convenience. They are not a paid subscription to n8n, and using them may require separate accounts, credentials and service charges. An unfinished ebook is not a deliverable included in current subscriptions.

Before purchase you receive the service description, price, renewal or package-validity rules and consumer-rights information. You place the order through a clear confirmation of the obligation to pay in Checkout. Acknowledgment of an accepted paid order records conclusion of the paid contract; payment is recorded after verified confirmation of successful payment, and paid features become usable after the required purchase confirmation is provided. Returning from Checkout alone is insufficient. The purchase confirmation and applicable terms are provided on a durable medium, including by email, and can be saved.

AI output can be inaccurate, incomplete, outdated, biased or similar to material generated for someone else. Scores and examples are editorial assistance, not professional advice or guarantees of accuracy, originality, compliance, reach, followers, revenue or account approval. Review facts, context, attributions, images, translations and rights before using an output.

GEXNA does not acquire publication rights to source material for you. You must have a lawful basis to submit and use your inputs and to publish the resulting content. Do not rely on the service for a decision requiring qualified legal, medical, financial or other regulated professional advice. These explanations do not remove any mandatory duty concerning the service’s conformity with the contract.

Connect only accounts you are entitled to use. Review each post and any attached media before confirming publication. Successful submission is not a promise that X will keep a post visible, deliver a particular audience, or maintain an account. X and source publishers set their own rules; external availability, API limits, access restrictions and policy changes can affect features.

If a response from X is uncertain, check the connected account before retrying so that you do not create a duplicate post. Disconnecting X in GEXNA does not delete posts already published on X. You can also revoke authorisation through X. We remain responsible where the law makes us responsible for how our service handles these integrations.

You keep rights you already hold in your inputs. You give us a non-exclusive permission to process, store, transmit and display them only as needed to operate the requested features, maintain security, meet legal duties and follow your documented instructions. This is not permission to sell your private workspace content or use it in public advertising.

You may use outputs for lawful personal or commercial purposes, subject to applicable law and third-party rights. To the extent permission from us is needed for rights we actually hold in an output, we grant a non-exclusive worldwide licence for that use. We do not promise exclusive ownership, a legally effective transfer of third-party rights, or that every output attracts copyright or is unique. Third-party rights and provider conditions still apply. GEXNA’s software, branding and interface remain ours or our licensors’; ordinary use does not transfer them.

Creator costs USD 12.99 per month with 100 Make Post and 100 Publication credits per paid period. PRO costs USD 29.99 per month with 300 of each. Both renew monthly until cancelled. Included credits expire at the end of the paid period and do not roll over. Checkout discloses the final amount and currency.

Cancel renewal in Plan and credits or through the available billing management route. If you cannot access it, send an unambiguous notice to contact@gexna.com. Its legal effectiveness is not delayed until processing. Cancellation normally preserves access through the paid period and does not itself cause a refund.

One-time packages do not activate or renew a subscription. Purchased credits expire 90 days after successful payment, remain usable after a subscription ends until their own expiry, and are not extended by another purchase. Included credits are used first, followed by purchased credits with the earliest expiry. Separate balances apply to Make Post and Publication. Mandatory longer validity prevails and must actually be reflected in entitlements. How to X remains Coming soon.

GEXNA is supplied by Kacper Zaremba, the operator identified in section 1. For eligible transactions processed through Stripe Managed Payments, the designated Stripe entity acts as Merchant of Record and facilitates the transaction; it does not take over provision of the GEXNA application or all seller-of-record obligations. The relevant entity and transaction terms are identified in Checkout and the transaction documents.

Stripe/Link provides transaction support, payment administration, applicable indirect-tax handling and its refund/dispute services. GEXNA handles application access, credits and service complaints at contact@gexna.com. Either support route can be used to raise a problem; it does not exclude a legally effective notice or mandatory remedy. Payment-provider terms apply to its services, alongside GEXNA’s terms for the software. How to X remains Coming soon and cannot be purchased.

Follow the Acceptable use policy. We may limit a particular action or suspend access where reasonably necessary to stop unlawful activity, serious abuse, a security incident, non-payment or a legal requirement. We will, where lawful and practicable, explain the reason and allow a reasonable opportunity to resolve it. An urgent protective restriction may precede that notice.

Restrictions must be proportionate. A dispute or complaint made in good faith is not itself abuse. Statutory remedies and any refund due remain available; suspension is not a blanket forfeiture of all paid rights.

We aim to provide the described functionality with reasonable care. We do not offer a separately negotiated service-level agreement, a guaranteed response time for ordinary support, or a promise of uninterrupted access. Maintenance and external outages can occur. Keep your own copies of important material; this advice does not exclude liability that cannot lawfully be excluded.

Necessary technical or security changes must not be used to remove mandatory consumer remedies. For a continuous paid digital service, a change beyond what is needed to maintain conformity must have a valid contractual reason, cause no additional charge and meet applicable information, durable-notice and termination requirements. Material changes are not retroactive to an already accepted purchase without a lawful basis. A price change applies to a future order or renewal only after the notice and consent required by law.

You may request closure of your entire account at contact@gexna.com. That request also includes stopping all future GEXNA subscription renewals; you do not need a separate cancellation request or to retain an account for that purpose. We do not complete the account-closure process while leaving automatic renewal active. Requests can also be handled without account access. The legal effectiveness of a notice is not postponed until support processes it. Accounting for the paid period, any service not supplied, refunds due and mandatory record retention remain separate obligations.

Send service complaints to contact@gexna.com or the operator’s postal address, identifying the account, problem and requested remedy. We will respond to a consumer complaint within 14 days of receipt where Polish consumer law requires that deadline; other mandatory deadlines also apply. Do not send passwords, full card numbers or identity documents unless a secure, necessary verification route has been agreed.

Consumers and sole traders benefiting from equivalent mandatory protection keep all rights concerning digital-service conformity, necessary updates, repair or bringing into conformity, price reduction, termination, withdrawal and refunds where applicable. See Consumer rights.

We do not exclude or cap liability that must remain under applicable law, including mandatory consumer remedies, fraud, intentional misconduct, death or personal injury where exclusion is prohibited, and data-protection liability that cannot be waived. The ordinary rules applicable to your protected relationship remain in force. An AI disclaimer, third-party reference or usage limit is not a general waiver of these rights.

This section applies only to customers acting in a professional business capacity who do not benefit from mandatory consumer-equivalent protection. To the extent permitted by law, we are not liable for indirect or consequential loss, lost anticipated profits, lost business opportunities or reputational damage arising from use of the service. Our total contractual liability for the service in any twelve-month period is limited to the amounts you paid for GEXNA access in the preceding twelve months.

This business-only allocation does not apply to intentional misconduct, fraud, liability that cannot lawfully be limited, or statutory rights of consumers and protected sole traders. It does not waive independent duties under data-protection law. No business indemnity or financial penalty is imposed on consumers by these terms.

Polish law governs the GEXNA service relationship, without taking away mandatory protections available to consumers under the law that would otherwise apply in their country of habitual residence. Consumers may use the courts competent under applicable law; there is no compulsory private arbitration or blanket exclusive Polish-court requirement for them.

Contact us first if you want to seek an amicable solution; doing so does not prevent a complaint to an authority or court. Where a dispute exists, we will provide information about available out-of-court routes and any participation obligation. We do not claim membership in a dispute-resolution scheme unless one actually applies.

We will give advance notice of material contractual changes where required, explain their basis and respect any right to reject or terminate. A posted update is not a basis to silently change a concluded paid order. Version dates identify the text so that it can be saved or printed.

Mandatory protections that apply in your country remain available despite the choice of Polish law. For EEA consumers this includes applicable digital-service and withdrawal rights; UK statutory rights and Australian Consumer Guarantees are not excluded. No worldwide cooling-off period is promised where local law does not provide one. Local automatic-renewal, cancellation and unfair-term rules continue to apply. We do not impose compulsory arbitration or an exclusive Polish court on protected consumers.

Regional consumer rights

GEXNA does not offer voluntary refunds solely for a change of mind, an unused subscription, unused purchased credits or forgetting to cancel renewal. This applies to Creator, PRO and all nine credit packages. No additional money-back guarantee is offered. Cancelling renewal alone does not refund a payment.

This policy does not limit statutory withdrawal, remedies for non-supply or lack of conformity, billing errors, justified complaints or other mandatory rights. Applicable Stripe Managed Payments refund rules prevail over a more restrictive GEXNA rule. Stripe retains its refund powers, including its contractual right to issue refunds within 60 days; this is not an unconditional 60-day trial and does not shorten legal rights.

A partial monetary refund alone does not reduce credits or shorten a subscription period. Any lawful quantity adjustment identifies the purchase and affected units. A full refund normally removes only that purchase’s remaining unused rights; a full refund of the current subscription period also stops renewal, unless the resolution or mandatory law requires otherwise. Completed usage stays in the history. No negative credit balance or deduction from another purchase is created. Refunds use the original payment method unless a lawful alternative is agreed. Contact contact@gexna.com for service complaints or use the transaction-support route shown by Stripe/Link.

Where Polish/EU distance-contract rules apply, you generally have 14 days from conclusion of a service contract to withdraw without giving a reason, subject to statutory exceptions and extensions. Send an unambiguous statement identifying the contract to contact@gexna.com or the operator’s postal address. The model withdrawal statement is optional. Other legally valid channels remain available.

Immediate access or using credits does not by itself waive this right. A charge for service supplied before withdrawal is assessed only where the required information, express request to start early and any required confirmation have been obtained. Without that evidence, we do not impose a blanket deduction for usage. Digital-content exceptions are not automatically applied to GEXNA SaaS or credit packages. Where legally required, reimbursement is made without undue delay and within 14 days after receipt of the withdrawal statement. Consumer rights & withdrawal explains the procedure.

You can also use Withdraw from contract here in your purchase history, followed by a separate confirmation. No reason is required for withdrawal. A durable acknowledgment records the statement, date and time. Loss of account access does not remove valid email or postal notice routes; any additional online accessibility required by applicable law must also be provided. A model statement is optional: I hereby withdraw from the contract for [purchase], concluded on [date]; name, account email and statement date. Sending the notice within the applicable period is sufficient.

For immediate service access, a separate express request to start before the withdrawal period ends is collected and preserved with the purchase terms. This is not a waiver of statutory rights; accepting general Terms does not replace that request.

Stripe Managed Payments / Link acts as merchant of record for transactions covered by that model, handling payment, transaction documents and specified indirect-tax obligations. GEXNA remains the service provider, responsible for performance and its own consumer and data-protection duties. SMP does not take over all operator tax obligations, including Polish income tax, the unregistered-activity limit or obligations outside its coverage. The transaction party and final taxes are identified in the documents for the particular purchase.

GEXNA offers Creator, PRO and all nine credit packages together, subject to checkout eligibility. Purchases are available only to eligible customers and transactions under applicable law, sanctions and Stripe Managed Payments requirements. A global offer does not mean availability in every country or to every person. How to X remains Coming soon and is not available to purchase.

Required local information and language must be provided before purchase; mandatory consumer rights remain preserved.

Make Post: 1 credit to generate a set of post variants.

Publication: 1 credit per attempt to publish a post on X. If X definitively rejects the publication, the credit is restored. If the outcome is uncertain, the credit remains used.

USD catalogue prices include applicable indirect taxes on a tax-inclusive basis; they are not net prices to which we add the same tax. Before final confirmation, Checkout shows the amount, currency and tax calculation result and may offer a local currency. Your bank’s exchange rate or fees may be separate. Stripe Managed Payments handles indirect taxes within its service coverage; it does not take over all GEXNA tax obligations in every country.

The GEXNA contract confirmation records the service, accepted terms and entitlements; it does not replace a Stripe/Link transaction or tax document. The document type, issuer and tax details depend on the particular transaction and SMP tax coverage. A document generated by Stripe does not mean that all of the operator’s record-keeping or invoicing duties have been taken over. For a document or data correction, provide the purchase reference at contact@gexna.com or use the Stripe/Link channel identified with the payment. We will determine the appropriate party and handling route; we do not promise an automatic additional GEXNA invoice for every purchase. The operator’s own obligations apply to the extent required by the applicable law.

Creator: 10 Discovery scans and 10 Radar scans per 24-hour period anchored to account creation, with separate allowances. Up to 30 articles per Discovery search; up to 2 custom RSS sources in Discovery. Analysis: not included. Queue: up to 100 articles. Allowances are account-wide, not per project. The number of articles found depends on the sources; the limit does not guarantee that many results.

PRO: 30 Discovery scans and 30 Radar scans per 24-hour period anchored to account creation, with separate allowances. Up to 50 articles per Discovery search; up to 5 custom RSS sources in Discovery. Analysis: included. Queue: up to 100 articles. Allowances are account-wide, not per project. The number of articles found depends on the sources; the limit does not guarantee that many results.

After the paid period ends, the account returns to Free unless another active entitlement provides a higher plan. The account and projects remain under the retention rules. Valid purchased credits still enable Make Post and Publication until their own expiry, without renewing a subscription. They do not retain Analysis or higher scan, result or RSS limits. Free provides 3 Discovery scans and 3 Radar scans per UTC day, up to 30 articles per Discovery search and 1 custom RSS source; it includes no monthly Make Post or Publication credits.

Analysis is a local report of GEXNA data for 1, 7 or 30 days. It does not retrieve performance metrics from X. Make Post prepares General, Lite and Viral; publication requires your own authorised X account, and longer posts may require separately paid X Premium.