Regional consumer rights

GEXNA offers Creator, PRO and all nine credit packages together, subject to checkout eligibility. Purchases are available only to eligible customers and transactions under applicable law, sanctions and Stripe Managed Payments requirements. A global offer does not mean availability in every country or to every person. How to X remains Coming soon and is not available to purchase.

The no-voluntary-refund policy does not exclude a mandatory local right to withdraw, cancel, receive a remedy or recover a payment. A choice of Polish law does not remove mandatory protections otherwise available to a consumer. We do not apply a single worldwide cooling-off period or automatically treat every user as a business customer.

Where applicable, distance service contracts generally carry a 14-day withdrawal right subject to statutory exceptions and extensions. Immediate access or using software credits does not by itself waive that right. Where an online withdrawal function is legally required, it must be available alongside other valid notice channels. Cancelling the next renewal and withdrawing from a contract are separate actions.

Where Brazilian consumer law applies, its statutory withdrawal right for distance contracts is preserved, including the applicable seven-day period. Other countries may provide different periods or conditions; we assess the mandatory rule applicable to the transaction rather than applying a blanket no-refunds rejection.

Purchased credits normally expire 90 days after successful payment. If mandatory law applicable to your purchase requires a longer validity or prevents expiry, that rule prevails for the affected purchase. This does not extend unrelated purchases or create a voluntary cash-redemption promise. The exception must be reflected in the entitlement record and history. These are units of specified GEXNA software operations, not a transferable cash-value gift card. That description does not itself decide a local legal classification.

GEXNA prepares its main documents in English and Polish. Where mandatory local law requires another language or specific pre-contract information for the transaction, those requirements must be met before concluding that transaction. A generic choice of English does not waive mandatory language protections.

Mandatory consumer guarantees and applicable provincial rights are preserved. If a purchase falls within local gift-card or prepaid-instrument legislation, applicable validity and redemption rules prevail; these rules are not assumed to cover every software-usage package. Local contract-language requirements, including applicable Quebec requirements, must be respected where they apply.

GEXNA offers Creator, PRO and all nine credit packages together, subject to checkout eligibility. Purchases are available only to eligible customers and transactions under applicable law, sanctions and Stripe Managed Payments requirements. A global offer does not mean availability in every country or to every person. How to X remains Coming soon and is not available to purchase.

Required local information and language must be provided before purchase; mandatory consumer rights remain preserved.