Contact & legal information

The GEXNA service provider and operator is Kacper Zaremba, ul. Łowicka 52 m. 1, 02-531 Warszawa, Poland; email: contact@gexna.com. GEXNA is the service name, not a separate incorporated company. The trading model is unregistered activity in Poland, only while the applicable legal and tax conditions are met. This model does not remove consumer, tax or data-protection obligations. No nonexistent business registration or VAT exemption is claimed.

Contact the operator at contact@gexna.com or the postal address above. For service issues, include the account email and order reference if available. Do not send passwords, tokens or full card details. No round-the-clock support is promised. Statutory deadlines and the effectiveness of valid notices remain unaffected.

GEXNA service phone: +48 504 012 682. We do not offer a 24/7 phone hotline; written support requests can also be sent by email.

The GEXNA offer comprises Creator, PRO and all nine credit packages, subject to the international-availability rules.

For app access, credits and service complaints: contact@gexna.com. For eligible Stripe Managed Payments transactions, payment support is provided through Link.

How to X — Coming soon. Not available to purchase.

Read Terms, Privacy, Cookies & storage, Billing & refunds, Acceptable use and Consumer rights. These documents can be opened as full pages, saved and printed; they are not limited to an expandable footer view.

For business data-processing needs, contact us before submitting a dataset requiring a processing agreement. We do not offer an automatic public data-processing contract or compliance certification through this page.

You may request closure of your entire account at contact@gexna.com. That request also includes stopping all future GEXNA subscription renewals; you do not need a separate cancellation request or to retain an account for that purpose. We do not complete the account-closure process while leaving automatic renewal active. Requests can also be handled without account access. The legal effectiveness of a notice is not postponed until support processes it. Accounting for the paid period, any service not supplied, refunds due and mandatory record retention remain separate obligations.

The GEXNA contract confirmation records the service, accepted terms and entitlements; it does not replace a Stripe/Link transaction or tax document. The document type, issuer and tax details depend on the particular transaction and SMP tax coverage. A document generated by Stripe does not mean that all of the operator’s record-keeping or invoicing duties have been taken over. For a document or data correction, provide the purchase reference at contact@gexna.com or use the Stripe/Link channel identified with the payment. We will determine the appropriate party and handling route; we do not promise an automatic additional GEXNA invoice for every purchase. The operator’s own obligations apply to the extent required by the applicable law.